FlowFest’24: A Day of Driving Innovation | Innovation Stream

FlowFest’24, Flowable’s annual online event held on October 15th, was nothing short of spectacular! This year’s event offered three dynamic streams—Business, Tech, and Innovation—along with inspiring opening and closing keynotes. With 12 highly anticipated sessions and over 20 expert speakers, FlowFest brought together thought leaders from Forrester, Bruce Silver, Bank Julius Baer (BJB), FIS, a global banking giant, and, of course, Flowable. After looking into the highlights of the opening and business streams, here’s a recap of the top moments from the innovation stream:

Optimizing document-driven workflows with Flowable and IDP

Flowable Product Engineers Bert Matthys and Christopher Welsch kicked off the innovation stream by introducing the powerful new integration of IDP with Flowable via Abby. In an exciting live demo, they demonstrated how this integration accelerates document processing with OCR, NLP, and machine learning, enabling faster, more accurate data handling while ensuring regulatory compliance.

The demo showcased Abby processing a transaction dispute form, effortlessly extracting data and integrating it into Flowable. This real-time example highlighted how the system boosts efficiency, cuts operational costs, and enhances workflow management for businesses.

Watch the full session and the live demo:

Exploring Flowable's upcoming integration with the Microsoft Ecosystem

In the next innovation session, Flowable CTO Micha Kiener and Solution Architect Roger Villars took the stage to dive into Flowable's upcoming integration with Microsoft's powerhouse tools like OpenAI, Teams, Outlook, Azure, and Entra ID.

Through a dynamic live demo, they showcased a use case of automated email handling, where incoming emails were processed instantly using OpenAI to extract data and intent. This real-time demonstration highlighted the efficiency and practicality of these integrations, showing how they supercharge automated workflows and data management for businesses.

Watch the full session and the live demo:

Smart business processes with Flowable's new AI Integration

The last – but definitely not least – talk of the innovation stream was led by Flowable Solution Architect Roman Saratz and Fullstack Developer Jan Michael Laranjo. They gave an exciting, hands-on showcase of Flowable’s new AI capabilities, walking through the entire setup. They closed the session with a live demo where AI processed customer emails, detecting intent, analyzing sentiment, and generating automated responses. From address changes to damage claims, it showed how Flowable’s AI turns unstructured data into actionable tasks, all without manual effort. The integrated AI also allowed real-time updates and feedback, making it possible to tailor AI actions on the fly. This functionality was highlighted as a significant advancement in handling dynamic business scenarios where customer interactions require quick and adaptive responses.

Watch the full session and the live demo:

A day packed with innovation

What makes FlowFest stand out is its blend of diverse perspectives on automation, spanning across business, tech, and innovation. Other sessions included a keynote by Craig Le Clair from Forrester on automation trends and AI, a keynote by BPMN expert Bruce Silver on the importance of Open Standards. Each session provided unique insights, showing top-notch automation capabilities, discussing future trends, and how automation is transforming organizations worldwide. The cross-functional focus brought together everyone — from business leaders to tech experts — sharing real-world use cases of how automation can drive success.

Read all about the highlights of the tech stream and the opening and business stream to get a full picture of FlowFest'24.