Chatbots are used to augment the conversation in a way that is customizable and extensible. With Flowable Engage, you can create bots for different business scenarios using familiar Business Process & Case Management technology. You can introduce structured questionnaires and add forms seamlessly into chat, allowing natural, guided data filling with a client.
Flowable Engage is just as powerful for internal use, moving decision-making out of email. In fact, it can be used to communicate with your customers, colleagues or citizens.