Flowable Platform is a flexible technology for delivering dynamic and adaptive process and case management solutions.

Many of the business problems faced by organizations these days can be addressed by solutions based on Case Management concepts.

A case is a way of organizing a set of services, information and interactions, usually focused on a person or entity.  They offer an ideal way to manage customer or client engagements, whether onboarding a new client, handling an insurance claim, dealing with litigation, or managing a citizen’s social needs.

How it works

With Flowable Platform you can model your business application, through processes, decision rules, case structures and forms.  Visual editing tools make it easy for the business modeler – expert or citizen developer – to create rich and sophisticated business models.  These models can then be executed dynamically by Flowable Platform to deliver an adaptable business application.  This enables a solution to be continuously improved, being as agile as the circumstances require.

Flowable Platform how it works

The Core of the Platform

The Flowable Platform is built on the trusted and highly scalable open source Flowable Core, which provides the engines for driving models defined with the open standards BPMN, CMMN and DMN.

Flowable Platform platform

Anatomy of a Case Management Platform

Case

The heart of the platform is a case.  Using the visual designer it is possible to define the events that trigger different processes and tasks.  The lifecycle of a case is represented by Stages that allow you to break the business problem down into a set of phases to resolve a case.

Process Definitions

Process definitions can be used to model best practice or mandatory procedures.

They describe the tasks and steps that must be followed, including collecting information from people and interacting with other computer systems and services.

Decision Tables

Decision tables provide a way to define business rules in a simple spreadsheet style.

The rules can evaluate input data to infer new data, such as for credit scoring, security rating and customer discounting.

Exchanging Information

Exchanging information with a person is often best done using forms.

Complex forms, with nested subforms, dynamic behavior and rich layout can be visually designed.  These forms can be displayed within the Flowable user application.

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