Flowable again clinched Best in Show at this year’s bpmNEXT, beating off fierce competition from other leading BPM and Intelligent Automation vendors, including Appian, Bonitasoft, Fujitsu, IBM, Kissflow, Red Hat, SAP and Trisotech.

In the conference’s own words, bpmNEXT has consistently been the defining launch pad for the ideas and innovations surrounding technology-led business process innovation. Presentations are not case studies of past successes, but vision statements on where we are going next.

In our presentation, “The Case of the Intentional Process”, we described and demonstrated how using standard-based Case Management to manage process-driven chatbots had enabled our clients to provide intention-sensitive customer engagement.  In simple words, our chatbots could be smarter because they “knew” when they were appropriate for the user’s needs.

This year’s result follows on from winning Best in Show last year, which in turn built on our first attendance at the conference in 2017 that won us the Most Promising award. For us, the focus of the conference on people deep into BPM and Intelligent Automation makes the awards even more meaningful. It’s not about how good is your marketing, it’s about how innovative is your BPM technology.

A video of the presentation can be seen on the Flowable YouTube Channel.

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